The City of Menlo Park has a very special program called the Shoppers’ Shuttle that is free and open to everyone, providing a door-to-door service that must be reserved in advanced. The shuttle has two spaces for wheelchairs and can comfortably accommodate walkers, and the friendly driver is ready to assist passengers with walkers and packages.

The shuttle only runs on Tuesdays to Redwood City, and within Menlo Park on Wednesdays and Saturdays. Trips to Redwood City are only for shopping destinations. Wednesday and Saturday trips can be booked for trips to the store, pharmacy, bank, medical appointments, Stanford Shopping Center, Stanford Medical Center, and Palo Alto Medical Foundation. If you do use the service for a medical appointment, be sure to add enough buffer time to account for the pickup time frames.

The shuttle picks up passengers from their home starting at 9:30am. For the return trip home, the shuttle will pick up passengers starting at 12:00pm. To schedule or cancel a ride on Tuesdays to Redwood City, call: 650-330-2286. For a ride on Wednesdays to Menlo Park, call: 650-330-2288. And for a ride on Saturdays to Menlo Park, call: 650-330-2289

Location & Phone

701 Laurel St.
Menlo Park


  • Mon, Tues, Wed, Thur: 7:30 am—5:30 pm
  • Fri: 8:00 am—5:00 pm


  • Free